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If you are owed some money from someone and they have not met the agreed repayment schedule then usually the first step is to send that person a letter of demand. It is a formal request on a law firm’s letter that demands repayment and outlines the consequences of not paying.
We can help to arrange a strongly worded letter of demand where a person or business has failed make the agreed repayments and to respond to your previous requests of payment with threats of further legal action if not completed to ensure you get your money back. If you have received a letter of demand and feel it is unfair, we can help you to respond.
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FreePhone case assessment
Let’s talk about your situation confidentially. We will discuss your debt problem in detail to understand what happened and be able to tell you if we can help or not. Get the process started now, by requesting a free call back.
Appointment with our debt lawyers
If it's clear consulting a solicitor you will help your situation, we can identify the right one for your case and arrange a convenient appointment for you. We will review any documents you send us, and brief the solicitor before you arrive to maximise your time with them.
In depth consultation
At your meeting the solicitor will be able to indicate the outcome they expect to achieve and the legal pathway they would take with you to ensure the best possible outcome based off past cases and experience.
Sound legal advice & pathway forward
Armed with confidence in your debt lawyer, sound legal advice and a fixed fee quote for representation throughout the process you can then decide if you would like the team to act on your behalf to represent you through the process.
The sooner you act the better.
Leaving things to the last minute makes it more difficult for your legal team to obtain the best possible result.
Lawyers with letter of demand experience.
Meet with lawyers who have represented clients with strata cases previously.
What is your position
If you have received a letter of demand there are several options depending on the nature of the debt:
Getting started
If you are owed money from another person you are a creditor and the person owing you the money is the debtor. If the debtor will not for whatever reason repay you the money owed there are various methods of getting the money back.
First, you may wish to negotiate with the debtor. This can be done informally between yourself and the debtor or more formally with legal assistance from a lawyer.
Second, if negotiations have not worked, you may wish to send a letter demanding payment. This is called a letter of demand.
Third, you may wish to go to court. However, this is usually used as a last resort. Going to court can be a very lengthy and expensive process. Before proceeding to court, legal advice would be appropriate in order to see if court proceedings is the appropriate way of settling the debt owed to you. Generally, this should only be done if none of the previous steps above have worked and even then legal advice should still be sought.
What is a letter of demand?
If negotiating with the other party doesn’t work, you should write a letter of demand. A letter of demand is a formal letter to the other party stating that there is a debt owed to you. It also contains a payment deadline. The letter should state that if they don’t pay you within the deadline, you will take them to court. You should get legal advice before sending your letter of demand.
A letter of demand should:
Your lawyer can send the letter of demand by registered post and keep the signed postal receipt. Your lawyer will keep all copies of the letters that are sent to the other party on file. If the debt is not paid, these letters can be used as evidence to support your case in court.
Without Prejudice
You may wish to add the phrase ‘without prejudice’ to your letter of demand.
‘Without prejudice’ is used when you want to write a letter that does not affect your legal rights. It means you don’t intend to damage your existing rights or claims with what you say in the letter if the dispute needs to be settled in court. If the letter has been written with the phrase ‘without prejudice’ it cannot be used in court as evidence against you. You can still bring the letter to court but cannot give it to the magistrate as evidence. You can refer to it but only to show that you tried to negotiate a solution. You could not, for example, refer to specific phrases or the content of paragraphs in the letter of demand if it has been written ‘without prejudice’.
It is best to get legal advice as to whether your letter of demand should be written with prejudice or not.
If the demand is ignored
In your letter of demand you will have set out a time limit to reply and the amount of money owed. If you do not get a response within this time limit or you are not given the amount of money you may need to start court proceedings. This step should only be taken as a last resort, and you should always seek legal advice before going to court.
The sooner you act the better.
Leaving things to the last minute makes it more difficult for your legal team to obtain the best possible result.
Lawyers with letter of demand experience.
Meet with lawyers who have represented clients with strata cases previously.
What is your position
If you have received a letter of demand there are several options depending on the nature of the debt:
You agree with the debt but it is an old one
Time limits may apply preventing the creditor from collecting the debt. Get legal advice to find out if this is the case.
You disagree with the amount in the demand
You should talk about this with the creditor. If they agree with you, write them a letter when you make the payment saying that both of you agree that this is the correct amount. Keep a copy of it. If you can’t agree, get legal advice.
You think you have already resolved this debt
You should talk to the creditor about this. If they agree, write them a letter saying you both agree that the debt is settled. Keep a copy of it. If you can’t agree, get legal advice.
You think someone else owes the money
You should talk to the creditor about this. If they agree, write them a letter saying you both agree that the debt is settled. Keep a copy of it. If you can’t agree, get legal advice.
You think you have a good reason to not pay the debt
You should talk to the creditor about this. If they agree, write them a letter saying you both agree that the debt is settled. Keep a copy of it. If you can’t agree, get legal advice to see if you have any legal defences to not pay the debt.
You agree that the debt is correct
First check with legal advice whether the creditor has not run out of time to chase you for the debt. If you are sure the amount is correct and within time, you should work out with the creditor what is the best method to pay off the debt.
Put any payment plan in writing and send it to the creditor. Keep a copy of it. If the creditor accepts your offer of repayment, you should again write to them confirming the arrangement. Keep a copy.
The sooner you act the better.
Leaving things to the last minute makes it more difficult for your legal team to obtain the best possible result.
Lawyers with letter of demand experience.
Meet with lawyers who have represented clients with strata cases previously.
Our Process
FreePhone case assessment
Let’s talk about your situation confidentially. We will discuss your debt problem in detail to understand what happened and be able to tell you if we can help or not. Get the process started now, by requesting a free call back.
Appointment with our debt lawyers
If it's clear consulting a solicitor you will help your situation, we can identify the right one for your case and arrange a convenient appointment for you. We will review any documents you send us, and brief the solicitor before you arrive to maximise your time with them.
In depth consultation
At your meeting the solicitor will be able to indicate the outcome they expect to achieve and the legal pathway they would take with you to ensure the best possible outcome based off past cases and experience.
Sound legal advice & pathway forward
Armed with confidence in your debt lawyer, sound legal advice and a fixed fee quote for representation throughout the process you can then decide if you would like the team to act on your behalf to represent you through the process.
The sooner you act the better.
Leaving things to the last minute makes it more difficult for your legal team to obtain the best possible result.
Lawyers with letter of demand experience.
Meet with lawyers who have represented clients with strata cases previously.
Sending A Demand
What is your position
If you have received a letter of demand there are several options depending on the nature of the debt:
Getting started
If you are owed money from another person you are a creditor and the person owing you the money is the debtor. If the debtor will not for whatever reason repay you the money owed there are various methods of getting the money back.
First, you may wish to negotiate with the debtor. This can be done informally between yourself and the debtor or more formally with legal assistance from a lawyer.
Second, if negotiations have not worked, you may wish to send a letter demanding payment. This is called a letter of demand.
Third, you may wish to go to court. However, this is usually used as a last resort. Going to court can be a very lengthy and expensive process. Before proceeding to court, legal advice would be appropriate in order to see if court proceedings is the appropriate way of settling the debt owed to you. Generally, this should only be done if none of the previous steps above have worked and even then legal advice should still be sought.
What is a letter of demand?
If negotiating with the other party doesn’t work, you should write a letter of demand. A letter of demand is a formal letter to the other party stating that there is a debt owed to you. It also contains a payment deadline. The letter should state that if they don’t pay you within the deadline, you will take them to court. You should get legal advice before sending your letter of demand.
A letter of demand should:
Your lawyer can send the letter of demand by registered post and keep the signed postal receipt. Your lawyer will keep all copies of the letters that are sent to the other party on file. If the debt is not paid, these letters can be used as evidence to support your case in court.
Without Prejudice
You may wish to add the phrase ‘without prejudice’ to your letter of demand.
‘Without prejudice’ is used when you want to write a letter that does not affect your legal rights. It means you don’t intend to damage your existing rights or claims with what you say in the letter if the dispute needs to be settled in court. If the letter has been written with the phrase ‘without prejudice’ it cannot be used in court as evidence against you. You can still bring the letter to court but cannot give it to the magistrate as evidence. You can refer to it but only to show that you tried to negotiate a solution. You could not, for example, refer to specific phrases or the content of paragraphs in the letter of demand if it has been written ‘without prejudice’.
It is best to get legal advice as to whether your letter of demand should be written with prejudice or not.
If the demand is ignored
In your letter of demand you will have set out a time limit to reply and the amount of money owed. If you do not get a response within this time limit or you are not given the amount of money you may need to start court proceedings. This step should only be taken as a last resort, and you should always seek legal advice before going to court.
The sooner you act the better.
Leaving things to the last minute makes it more difficult for your legal team to obtain the best possible result.
Lawyers with letter of demand experience.
Meet with lawyers who have represented clients with strata cases previously.
Receiving A Demand
What is your position
If you have received a letter of demand there are several options depending on the nature of the debt:
You agree with the debt but it is an old one
Time limits may apply preventing the creditor from collecting the debt. Get legal advice to find out if this is the case.
You disagree with the amount in the demand
You should talk about this with the creditor. If they agree with you, write them a letter when you make the payment saying that both of you agree that this is the correct amount. Keep a copy of it. If you can’t agree, get legal advice.
You think you have already resolved this debt
You should talk to the creditor about this. If they agree, write them a letter saying you both agree that the debt is settled. Keep a copy of it. If you can’t agree, get legal advice.
You think someone else owes the money
You should talk to the creditor about this. If they agree, write them a letter saying you both agree that the debt is settled. Keep a copy of it. If you can’t agree, get legal advice.
You think you have a good reason to not pay the debt
You should talk to the creditor about this. If they agree, write them a letter saying you both agree that the debt is settled. Keep a copy of it. If you can’t agree, get legal advice to see if you have any legal defences to not pay the debt.
You agree that the debt is correct
First check with legal advice whether the creditor has not run out of time to chase you for the debt. If you are sure the amount is correct and within time, you should work out with the creditor what is the best method to pay off the debt.
Put any payment plan in writing and send it to the creditor. Keep a copy of it. If the creditor accepts your offer of repayment, you should again write to them confirming the arrangement. Keep a copy.
The sooner you act the better.
Leaving things to the last minute makes it more difficult for your legal team to obtain the best possible result.
Lawyers with letter of demand experience.
Meet with lawyers who have represented clients with strata cases previously.
We're sure you will have lots of questions.
Some of the most popular ones past clients ask are listed below.
Why should I use a lawyer / law firm for a letter of demand?
A letter of demand may be important evidence if the matter ends up in court. By seeking legal advice you will ensure that all the correct information is put into your letter of demand so as to strengthen your case that you provided proper notice to the person who owes you money. Having a lawyer handle the matter will reduce delays in you getting your money back. Your lawyer will also know about how you can recover the costs of lodging the claim from the other party.
What are the steps after the letter of demand?
If the letter of demand has been ignored or denied by the person owing you money you may need to engage a lawyer to understand what the next step is. It may be appropriate to prepare to start court proceedings. The lawyer may also be able to open negotiations with the person owing you money to see if there are any other ways of fulfilling the debt (such as a lower amount paid, instalments).
What if the debtor disagrees with the amount?
If the debtor disagrees with the amount you may wish to negotiate with them over the amount or the method of repayment. They may be more open to a lower amount or payment over weekly or monthly instalments. A lawyer may be engaged to assist in any negotiation. If they continue to disagree with your negotiation then you may need to initiate court proceedings.
Get the best possible outcome with our team.
Some recent outcomes are below.
$3.6 Million Claim Dismissed
Perth man was sued in Perth for refusing to pay $3.6 million after participating in a property auction. After trial in the Federal Circuit Court, the claim was dismissed.
Unfair Dismissal Payout Settled
Perth man made a claim against his former employer in the Fair Work Commission that he was unfairly dismissed. At the conciliation, we successfully negotiated a fair settlement for Perth man.
Domain Name Surrendered
A company registered a domain name which displayed a website which was confusingly similar to Perth man’s business and website. The company surrendered the domain name and changed its website after receiving letters we wrote on behalf of Perth man.
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